ScreenSteps Knowledge Ops Solution

Say hello to the world's first Knowledge Operations Platform

Increase supervisor bandwidth by 25% with knowledge your employees can find and follow.

Increase employee confidence and build independence with a complete knowledge solution

Turn every employee into an expert with a solution that goes beyond technology.
Our three core services work together to help you get there.

Knowledge Ops Platform

Create a single source of truth with an all-in-one knowledge hub for better employee onboarding & performance.

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Find & Follow Framework

Streamline your knowledge operations with a framework that enables you to train and support employees more efficiently.

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+ Ongoing Coaching and Implementation Support

Launch your Knowledge Ops Solution faster with a clear implementation plan and expert support that fits your needs.

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Trusted by companies big and small

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It's not enough to just capture and manage knowledge.

It's time to make knowledge operational.

  • Demo

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Boost employee performance with a Knowledge Ops Platform

What can you accomplish with ScreenSteps? Move beyond capturing knowledge — empower action with a Knowledge Ops Platform.

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Discover a knowledge plan that gets things done

What can you accomplish with ScreenSteps? Move beyond capturing knowledge — empower action with a knowledge ops solution.

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See what your team can achieve with the ScreenSteps Knowledge Ops Solution

When you move your organization from a reliance on tribal knowledge to a culture of guided knowledge, everything changes. See what's possible with a ScreenSteps knowledge ops solution.

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Turn every employee into an expert

Increase employee confidence and independence by providing employees with the right tools and training to turn them into experts. 

Develop Expert Employees

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Knowledge Ops Platform Articles

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Simplify complex procedures

Take the complexity out of your procedures. Build simplified digital guides that are easy to follow and scan while employees are in the workflow.

Clarify Complexity With a Knowledge Ops Platform

Knowledge Ops Platform Articles
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Adopt changes — big and small — instantaneously

Policies and procedures are always changing. Technology and software are always updating. Adjust to operational changes without skipping a beat.

Adapt to Change With Ease

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ScreenSteps Knowledge Ops Platform UI

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Create an internal Google for your team

Put answers at employees’ fingertips with a knowledge ops platform that is easy to navigate and digital guides that are easy to follow.

  • Create a centralized knowledge hub for every employee question

  • Use keywords, metadata, and AI to surface the right information, every time

Answer Every Question With a Knowledge Ops Platform

ScreenSteps Knowledge Ops Platform UI
Employee Onboarding in Action

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Onboard & train employees faster

Build a training curriculum that empowers employees and enables new hires to reach proficiency faster.

Train Employees Faster

Employee Onboarding in Action

What customers are saying

“This platform has been a real game-changer in transforming the way we create and transfer knowledge. It's helped us grow employee expertise and create a remarkable member experience.”

Alaska Delaire
Information Technology Support Specialist, connectFirst Credit Union

See How They Did It →

"Making updates to our troubleshooting guides is seamless and working with the ScreenSteps team is an absolute dream."

Jason Mercer-Pottinger
Operations Director, Baxter Healthcare

See How They Did It →

ScreenSteps has been so great to work with. You're my right hand and my left hand.

Lori Bright
Binswanger Glass, Training & Development Manager

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Discover smoother Knowledge Operations today

Take the headache out of training and employee support with a complete Knowledge Ops Solution.

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Discover smoother knowledge operations today

Take the headache out of training and employee support with a complete knowledge ops solution.

Schedule a ScreenSteps Demo icon-arrow-right-2